Nationwide Leader of High Quality Massage Chairs! 1
Youtube Social Icon
Twitter Social Icon
Facebook Social Icon
Instagram Social Icon
Q&A - Titanchair.ca
Questions about us?

+ How do I contact you?
+ Where are you located? Do you carry massage chairs at your location?

Questions about placing order?

+ How can I pay for my purchase?
  • All orders are processed via our website; we accept the following credit cards: Visa & MasterCard.
  • titanchair.ca collects sales tax on purchases shipped within Canada.
  • Payment Methods we accepts Visa and MasterCard. Visa and MasterCard debit cards are also accept.
  • Credit cards are subject to address verification by your financial institution.
  • Items will only be shipped to billing address. Alternate shipping address will be allowed, if the alternate address is put in the notes section of the credit card issuer (Alternate address Not applicable to Quebec region).
  • If you have an error message after submitting your credit card information, please check to make sure that following information are correct :
    • Your name on the card
    • Billing address with your card issuer
    • Card number
    • Card type
    • Card expiration date
    • CVV - 3 digit code found on the back of your card.
  • If you are still experiencing problems, please call your card issuing bank for details. We remind you that if you shop at titanchair.ca, your information is safe and
  • secure. For more on how we protect this information, please see our Secure Purchase information.
+ Do you have Money Back Guarantee on Massage Chairs?
  • Yes, for all massage chairs we offer a 30-day money back guarantee (some conditions apply). Refunds will not be accepted after the 30 days return period. Please view the link for details and conditions:

    http://www.titanchair.ca/warranties.php

Qustions about shipping information?

+ What is Curbside Delivery?
  • This is our standard delivery method and applies to Capital cities within Canada. Additional shipping charges may apply for outside areas, NT, NU, YT and the East coast regions. Product will arrive unassembled in its original factory boxes. The trucking company will deliver the item(s) to your driveway or curbside, you will then be responsible for entering it into your residence or business and assembly. Massage chairs will require a minimum of 2 people to maneuver.

Questions about return?

+ How do I return?
  • Please call 1-877-587-4998 or email sales@titanchair.ca within 30 days of the purchase date, please detail the reason(s) for your return and receive a "Return Shipping Label". Returns will not be accepted without first contacting us and receiving a "Return Shipping Label". Please view the below link for Return & Exchange details:

    http://www.titanchair.ca/warranties.php

Questions about our website?

+ How do you handle my privacy?
  • We will never sell or give your e-mail address (or any other information about you) to anyone else without your permission. We created this policy to demonstrate our firm commitment to your privacy.
+ Is it safe to use your website?
  • Yes, we are a member of Trustwave and had partnered with TD Beanstream Merchant Services to ensure the highest level of encryption, PCI compliance and transaction safety. We use methods providing layered protection against data security breaches and fraud.